The Management of ones time is critical when collecting debt.

We all have so much to do and so little time to do it. Not utilizing ones time effectively leads to stress and anxiety.

This workshop is aimed at providing you with the skills and techniques to manage your time to enable you to not only be efficient but most importantly effective when collecting revenue.

Business Rescue (Chapter 6) of the New Companies Act will have a major effect on new assessment and the collection of all commercial debt as soon as the New Companies Act becomes effective.  The New Companies Act will became effective in the second half of 2010.

Business rescue will protect all existing companies and close corporations in a similar way as the National Credit Act affords protection to individuals.

It is extremely important that your organization has a clear understanding of this peace of legislation and commence preparing for the effect it will have on future collection of accounts.

This course takes a broad view of your business and the vital contribution sales staff can make to operating the company’s credit policy.  By learning to do this you will help to improve business profitability – and avoid conflict with the credit department.

The Protection of Personal Information Act No. 4 of 2013 was signed by the President on the 19 November 2013 and published in the Government Gazette on the 26 November 2013.

According to the office of the Regulator the Regulations pertaining to the Act will be tabled before Parliament by the end of the year. Draft Protection of Personal Information Regulations have been published. The Government Gazette has requested comments the closing date is the 7 November 2017.

The Anticipated date of Publication of the final Regulations in the Government Gazette will be the First Week of April 2018. They further stated that once they have been agreed upon all businesses will have 1 year to comply and that it will not be deferred for a further 2 years. This will Coincide with “The General Data Protection Regulation” (GDPR) which was adopted by the European Parliament in 2016 and will become effective in May 2018 It could be detrimental to your organization if you do not comply. You cannot overlook training all your staff on this important legislation. Non Compliance can lead to criminal & civil fines and complaints to the regulator. A fine of up to a maximum of 10 million rand may be levied and, imprisonment for a period not exceeding 10 years may be a result of non compliance.

The Protection of Personal Information Act entirely changes the way business is able to operate and will have massive ramifications for Companies. Companies will need to be transparent with data subjects in how they deal with Personal Information. The Protection of Personal Information Act will be the overriding Act concerning information and data The Protection of Personal Information Act was assented by the President as is now an Act. Provisions of the Protection of Personal Information Act No. 4 of 2013 dealing with the establishment of the office of the Information Regulator – and its powers, duties and functions – came into effect on the 11 April 2014.

The Consumer Protection Act No 68 of 2008 came into force on 1April 2011.The regulations pertaining to the act have been finalised by the Minister of Trade and Industry and all companies have to comply with the Act failure to do may result in disruption of business and possible penalties.

The Consumer Goods and Services Industry Code of Conduct (2015) applies to all retailers , wholesalers, distributors, manufacturers, producers, importers, intermediaries, logistics and supply chain agents in the FMCG industry unless elsewhere regulated and it is important that companies understand this Code of Conduct.

A principal purpose of the Consumer Protection Act is to provide a fair, accessible and sustainable marketplace for consumer products and services. The Act provides protection for consumers by prohibiting unfair marketing and business practices and regulating consumer contracts. The National Consumer Commission, in conjunction with the National Consumer Tribunal, are accorded broad powers and are tasked with enforcing the Consumer Protection Act.

The Consumer Protection Act governs aspects of the display of prices, product labeling, product warnings, delivery arrangements, product and service guarantees and product liability.

The Consumer Protection Act has wide ranging implications for business and consumers. The Act introduces stricter controls over suppliers of all consumer goods and services. Particularly your staff members who are involved in supervising sales, marketing or customer service will benefit from attending this workshop.

This Workshop will provide you with an overview of the Consumer Protection Act as well as look at recent case developments and rulings.

In this time of a national and international debt crises it is more important than ever to ensure payments are paid on time and that customers are retained to ensure the continual survival of the company. In these tough economic times it is now more important than ever before that companies communicate with their debtors in ways to ensure the improvement in collections and continual survival of the company.

This practical workshop focuses on negotiating effectively when dealing with slow paying and difficult debtors.

Having to collect payments is a problem that many businesses face. Dealing with this problem is an ongoing chanllenge and vital function of your organisation. Many large companies are increasingly extending their terms and delaying payment to creditors, while small companies become excessive risks as longer payment periods increase the amount of the outstanding debt. Businesses need to develop good communication skills and be persuasive to ensure that the outstanding amounts owed to them are paid on time.

However, in an environment of increased competition, it is vital that outstanding debt is collected in a way that does not antagonise or alienate a loyal customer.

This workshop has been specifically designed to provide the staff responsible for collecting debts with guidelines, techniques, and strategies for discussing owed money in a customer friendly way. You will learn how to maintain a relationship with your debtors, while conveying a message that will secure your payments.

As a team leader in the credit department you need to know all about cash collection techniques and you also need to be able to get results through the team.

Benefits- This course will give you the skills to effectively manage a team, as well as covering technical elements such as effective call monitoring, credit exception handling, coaching and leadership

It has become critical for companies to understand the impact of various provisions of the International Financial Reporting Standards (IFRS) on accounting reports. There is an increasing pressure for companies to ensure that their records are compliant with these international standards and principles. It is also a requirement of the Companies Act, No 71 of 2008 that large companies make use of IFRS when preparing Financial Statements.

This comprehensive IFRS workshop will enable delegates to understand the basics and certain complexities associated with international accounting standards along with topic terminology, concepts and applications.

Attend this workshop and understand the preparation, analysis, and interpretation of IFRS financial statements, and put what you have learned into practice through case study exercises. We will also cover the latest developments in IFRS in this workshop.

Managing the flow of cash within your organisation is vital to its success. This One Day Intensive and practical workshop takes a look at all essential aspects of Credit Management so that Credit Controllers can enhance the work they do in this challenging environment. This Workshop is suitable for new and experienced Credit Controllers who wish to have a refresher and be updated with the latest development in Credit Management. By attending this workshop you will receive practical training in the most effective credit management strategies that will have a direct benefit on the management and control of even the smallest of debtors departments.

This course focuses on the practical skills of managing and controlling the activities with a modern day credit control department. The subject covered includes Time Management, Measuring Effectiveness, Computer & Credit Management, Planning-Targeting for a cash collection, Effects of Late Payments, Key Accounts, Communication and the Establishment of Credit worthiness, Bridging the Communication Gap, Investment vs Risk, Month end vs Chaos And much more…

South Africa is dealing with a debt crises and it isnow more important than ever before to consider the best strategies to collect and manage outstanding debt.

These tough times are becoming even tougher with continual deteriorating conditions and a possibility of another recession. Organisations need new strategies to manage debt and remain in business. Companies are under tremendous pressure to bring in outstanding debt and maximize profitability. All indications are that the next few years will bring stresses for organizations.

Large and small companies are slowing down their payment to improve their cash flows.

Statistics show that legal actions have declined since 2011as they are expensive, time consuming and the National Credit Act has scared credit granters from taking debtors to court for fear of being branded “Reckless Lenders” With the Companies Act now effective from the 1st May 2011, Business Rescue has also become a reality and companies have already applied for Business Rescue. Indebtedness is also outstripping growth in the economy.

It is now more important then ever before that companies communicate with there debtors using the latest collection methods and techniques to reduce cost and improve collections.

The legal process has become increasingly blunted and corporate debtors are becoming more and more skilled in avoiding their commitments. There is an even greater need to become more pro-actively involved in Credit Management and the collection of monies.

This practical one day seminar on the Legal Aspects of Credit Management solves this problem and gives the delegate a practical insight on how to effectively exercise credit management and to collect monies using the legal process. The notes are concise and practical and factual and it is further enhanced by helpful experiences.

Complaints Received by the Consumer Commission have been about Contract Terms and Conditions.
The Consumer Protection Act Deals with Contract Terms and Conditions as well as clauses that must be in place.

All Credit Applications forms have to comply with the Consumer Protection Act when granting credit.A Correctly worded credit application will also help you to collect your debt.

Join us and bring with you your existing credit Application form and terms and conditions of Business, they will be reviewed for you free of charge and you will be advised by email whether they are compliant with the Consumer Protection Act. If they are not a non obligation quote to redo the documentation will be sent to you should you request one.

Granting credit in South Africa without a correctly worded credit application form is like driving a vehicle with no engine. Historically most Businesses have not updated their documentation and terms and conditions of doing business or have simply ignored this important document.

The king commission on corporate governance strongly recommends that all companies granting credit must not only have a credit application form and correctly worded terms and conditions when granting credit, but also to update them when necessary.

The National Credit and the Consumer Protection Act rules and regulations must be complied with.
All companies will have to comply with this new legislation.

Today a business’s performance is directly affected through poor reconciliation of debtor’s accounts and incorrect cash allocation. The improvement of this discipline will allow you to allocate payments correctly and speed up your cash flow.

Learn how to reconcile efficiently and thereby improve the performance of your department.

This practical one day workshop on cash allocation and reconciliation solves this problem and gives the delegate practical training on how to undertake the reconciliation of debtor’s accounts utilising the latest systems and techniques.

Business Rescue (Chapter 6) of the New Companies Act is having a major effect on new assessment and the collection of all commercial debt. The new Companies Act came into effect on the 1 May 2011.

Business Rescue Protects existing companies and close corporations in a similar way as the National Credit Act affords protection to individuals. It is extremely important that your organization has a clear understanding of this piece of legislation and commence preparing for the effect it will have on future collection of accounts.